Privacy Policy | Focus Points Windows

These Terms of Service (“Terms”) govern participation in the Focus points construction LLC (dba Focus Points Windows & Doors) messaging program (“Program”). By providing your phone number and opting in to receive text messages, you agree to these Terms.

1. Program Name

Focus points construction LLC (dba Focus Points Windows & Doors) Communication Program

2. Program Description

Focus points construction LLC (dba Focus Points Windows & Doors) uses text messaging to communicate with customers regarding:

Appointment scheduling and reminders
Project updates
Estimate follow-ups
Installation notifications
Invoices and payment reminders
Customer service communications
Occasional promotional offers

Messages are sent to customers who have provided their phone number and consented to receive communications.

3. Message Frequency

Message frequency will vary based on your project activity and interaction with our team. Customers may receive multiple messages per month depending on service status.

4. Message & Data Rates

Message and data rates may apply. Standard carrier messaging and data charges may apply depending on your mobile plan.

5. Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message.

After texting STOP, you will receive a confirmation message and no further messages will be sent unless you re-enroll.

6. Customer Support

For assistance, reply HELP to any message or contact us directly:

Focus Points Windows & Doors
Phone: 404-313-4005
Email: RVarga@focuspointsllc.com
Website: www.focuspointsllc.com

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here:
[Insert Direct Link to Privacy Policy Page]

We do not sell or rent your personal information. Information collected through SMS communications is used solely for business operations and customer service purposes.

8. Eligibility

By participating in this Program, you confirm that you are the authorized user of the mobile number provided and are at least 18 years of age.

9. Changes to Terms

Focus Points Windows & Doors reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Focus points construction LLC (dba Focus Points Windows & Doors) (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or participate in our SMS messaging program.

1. Information We Collect

We may collect the following types of personal information:

Name
Address
Email address
Phone number
Project details and service requests
Photos you voluntarily submit
Payment information (processed by third-party providers)
Website usage data (cookies, analytics, IP address, browser type)

For customers participating in our SMS messaging program, we collect:

Mobile phone number
Messaging consent records
Message interaction data

2. How We Use Your Information

We use collected information to:

Respond to inquiries
Schedule consultations and appointments
Provide estimates and installation services
Send appointment reminders and project updates
Deliver invoices and payment notifications
Provide customer support
Improve our website and services
Send promotional communications (only if consented)

3. SMS Messaging & Communications

If you opt in to receive text messages from Focus Points Windows & Doors:

Messages may include appointment reminders, service updates, invoices, and occasional promotions.
Message frequency varies based on project activity.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request help by replying HELP or contacting us directly.

We maintain records of consent as required by applicable regulations.

4. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers for business operations, including:

CRM platforms (such as Jobber)
Payment processors
Financing partners
Email and SMS service providers
Website hosting and analytics providers

These providers are authorized to use your information only as necessary to provide services to us.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies (such as Google Analytics or advertising pixels) to improve functionality and marketing effectiveness. You may adjust your browser settings to refuse cookies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information

To make a request, contact:

Focus Points Windows & Doors
Phone: 404-313-4005 Email: RVarga@focuspointsllc.com

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.